Frequently asked questions

SparkGPT is an AI sales agent for your website. You paste your store URL and in about 10 minutes it builds a Claude powered agent that answers customer questions, recommends products, and guides shoppers to checkout. It works with Shopify, WordPress, and any website. The difference from a typical chatbot is the goal it is built around. A support chatbot is designed to close tickets. SparkGPT is designed to close sales, so every conversation moves toward a recommendation and a purchase. It runs on Anthropic Claude, reads your site content as its knowledge base, and goes live with a single line of code.

SparkGPT has three plans. The Free plan costs $0 forever and lets you build and test one agent with no credit card required. The Growth plan costs $2.99 per month plus 5% of the sales attributed to your agent, with unlimited conversations and a full ROI dashboard. Done For You is a custom plan where the SparkGPT team builds and brands the agent for you. The 5% only applies to revenue the agent actually influenced, so the math stays simple. If your agent drives $2,000 in sales in a month, you pay $2.99 plus $100. If it drives nothing, you pay $2.99 and nothing more.

SparkGPT works with Shopify, WordPress, and any website where you can paste one line of code into your page template. There is no theme migration. You create the agent from your store URL, copy the embed snippet, and paste it before the closing body tag of your site. Shopify sellers can skip the code entirely: install SparkGPT from the Shopify App Store (apps.shopify.com/sparkgpt), the agent is trained on your store automatically, and you turn it on in the theme editor. The same snippet also works on custom built sites, landing page builders, and headless storefronts. If you would rather not touch code at all, the Done For You plan includes installation.

Attribution is based on a 24 hour window. When a visitor talks with your agent, that session is marked. If the same visitor places an order within 24 hours of the conversation, the sale is counted as agent attributed, and the 5% success fee applies to that order. Every attributed sale appears in your ROI dashboard with the conversation behind it, so you can read exactly what the agent said before the customer bought. Nothing is estimated or modeled. If a sale is not preceded by a conversation within 24 hours, it is not attributed and you are not charged for it.

Chatbase is the biggest name in the category and a polished product, and Intercom Fin is a strong choice for large support teams. Both are built around the same job, which is answering questions at a lower cost. SparkGPT is built around a different job, which is selling. The clearest difference is what you pay for. Chatbase charges a subscription plus message credits whether or not the bot sells anything. Intercom Fin charges $0.99 for every resolved conversation. SparkGPT charges $2.99 per month plus 5% of attributed sales, so the bill only grows when your revenue grows.

No. Building the agent requires no code at all. You paste your website URL, SparkGPT reads your site content, and the agent is generated from it in about 10 minutes. Going live requires one copy and paste, which is adding a single line of code to your site template, the same way you would add a Google Analytics tag. That is the entire technical work. If even that one line is more than you want to handle, the Done For You plan covers setup end to end, including installation and a design matched to your brand.

SparkGPT goes further than a trial. The Free plan costs $0 forever, never expires, and does not ask for a credit card. You can build one agent from your website and test it with unlimited conversations for as long as you want, so you can judge the answer quality on your real product catalog before paying anything. The only thing the Free plan cannot do is go live for your customers, because the deployment widget is part of the Growth plan. When you are happy with how the agent sells, you upgrade to Growth at $2.99 per month plus 5% of attributed sales.

Billing is prepaid, so a surprise bill is structurally impossible. You top up a credit balance where 1 credit equals $1, and the $2.99 monthly fee plus the 5% success fees are drawn from that balance. Every success fee maps to a specific attributed sale you can inspect in the ROI dashboard. Your monthly fee is only taken when your balance covers it, and we email you 7 days and 1 day before your renewal if it does not. During a paid month your agent keeps selling even if commission runs the balance up to $20 below zero; that amount comes out of your next top-up, and past it the agent pauses. Your card is only charged when you top up. There are no contracts or cancellation fees, and you can pause anytime. You always know the ceiling of what you can spend because you set it yourself.

No. The Growth plan includes unlimited conversations. A traffic spike from a sale, a newsletter, or a viral post does not change your monthly fee, and you never have to ration the agent to stay inside a message quota. This matters because most chatbot platforms meter usage with credits, so a busy month costs more even when it does not sell more. With SparkGPT the variable part of your bill is tied to attributed revenue only, which means a month of heavy browsing and no purchases costs you $2.99 and nothing else.

Yes. The Done For You plan is exactly that. The SparkGPT team builds the agent, tunes how it answers and sells, matches the design to your brand, and handles the integration with your Shopify store or custom website. It is meant for owners who want the result without spending their own time on setup. Pricing is custom because the scope varies by store, so you contact the team for a quote at hello@sparkgpt.ai. Most stores do not need it, since the self serve setup takes about 10 minutes, but the option is there.

SparkGPT is built for small and mid sized businesses that sell online without a technical team, especially Shopify store owners. The live demos on the homepage show seven examples: tea retail, travel agencies, real estate, restaurants, fitness coaching, fashion, and education. The common thread is a website that gets visitors who leave with unanswered questions. If your product needs a little explanation before someone buys, an agent that answers instantly and recommends the right item is doing the job a good salesperson would do on a shop floor.